- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.storagecraft.com
- Brand Name
- StorageCraft
- Service Name
- Software Maintenance - Renewal
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 12x5x2 Business Hour
- Provided Support
- Software Maintenance
- Phone Support
- New Releases Update
- Web Support
- Emergency Telephone Support
- Emergency Email Consulting
- Web Knowledge Base Access
- Email Support
- Service Response Time
- 2 Business Hour - Emergency phone consulting
- Service Duration
- 1 Year
- Product Supported
- Software:
- Software Title StorageCraft ShadowProtect for Small Business
- Installation Type Locally installed
- Version 5.x
- License Qty 1 server, 10 desktops
- Software License - Validation Period 1 year