Extended Warranty (Depot Exchange) recommended for UPSs below 5 kVA or non-hardwired units - return to factory for exchange. Customer notifies Eaton about a defective unit, Eaton ships a replacement unit overnight. Upon receipt of the new UPS, customer returns the defective unit to Eaton via ground shipment. The freight for both units is paid by Eaton.
Eaton pays for freight both ways and ships replacement unit overnight.
- Expedited parts coverage for 5 years
- Parts, electronics and UPS batteries coverage
- Next business day shipping
- Technical support
- General Information
- Manufacturer
- Tripp Lite by Eaton
- Manufacturer Website Address
- https://tripplite.eaton.com/
- Brand Name
- Tripp Lite by Eaton
- Service Name
- Warranty/Support - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Exchange
- Provided Support
- Repair
- Repair & Return
- Return-to-Factory
- Parts Replacement
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
Eaton:
- SU 0-3000 VA External Battery Modules (EBMs)
- Single-Phase UPS
